HI! I'M SYLVIA BARGELLINI
A PRODUCT DESIGN LEADER
Creator of innovative human-centric products and services that enhance process efficiencies, experiences and profits by identifying unique creative business opportunities and guiding interdisciplinary teams, with 10+ years of industry knowledge.
My deep expertise in service design, human factors, industrial design, and research allows me to identify unique business opportunities and expertly lead and align teams in collaborative innovation, producing outcomes that reduce complexity, drive deeply thoughtful, holistic and inclusive solutions that increase competitive product advantage and business profitability.
Most recently I was the Global Experience Lead at iRhythm Technology building their wearable heart monitor, product and service, into 8 new global markets.
I'm a tea drinking, globe traveling, foodie who loves, cooking, reading science fiction, and jamming with my band - I play piano and sing.
For more information download my resume.
My case studies are available upon request.
Experience
Amazon Alexa
Amazon
DoorDash
Dropbox
Element Science
Portal
Oculus
Google Assistant
Lenovo
FedEx
ShutterFly
Square
SteelCase
Zio By iRhythm
Publications
Recommendations
I have had the pleasure of working with Sylvia on several high-criticality and extremely cross functional projects. The wonderful thing about Sylvia is her broad range of knowledge that allows her to include considerations for users as they interact with every level of the business - including ones that are effectively invisible to them. Sylvia's user-centered design research and guidance has directly improved the experience and success of real patients, as well as improved business KPIs that had meaningful margin savings and scalability impacts. I often specifically request Sylvia's expertise and assistance on my projects, particularly at early stages. I have found that not only is it the best way to guarantee a fully thought out scope, but also success with our end users!
- NPI Technical Lead at iRhythm
It was an absolute pleasure managing Sylvia. I was impressed with her ability to jump in and lead something new, quickly leveraging existing relationships and resources to gain the knowledge and skills needed to be successful in the effort. This skill is so important in consulting, where we are brought into existing situations and have to quickly gain the right context and use our skills to be effective for our clients. Sylvia also cares deeply about her colleagues and helping support their success, welcoming them into initiatives and giving them guidance in her areas of expertise. She is someone passionate about growth and development, always striving to take herself, her colleagues, and engagements to the next level. I am excited to follow her career and see what she accomplishes next!
- Manager at AnswerLab
Sylvia is incredibly driven and passionate about her work. She takes on complex research studies with ease and is always happy to share her expertise with others, going out of her way to offer help and make sure colleagues feel supported. I've worked with Sylvia as her peer as well as her direct manager and she is a thoughtful, intelligent person who works efficiently and continuously strives for growth.
- Manager at AnswerLab
Sylvia was an incredible researcher and thought partner that I got to work with. Not only did she meet problems head on, but she also went the extra mile to identify future gaps and come up with solutions for them. She was incredibly collaborative with both project work as well as larger foundational complexities. I worked alongside her as a researcher and taskforce leader and could not speak highly enough about her skills and abilities.
- Senior UX Researcher at AnswerLab
Sylvia is awesome! She's extremely knowledgeable and has been a great fit with her emerging tech subject matter expertise. She's teaching me a lot about research. I also genuinely think she's a better moderator than anyone else on our team.
- Research Client at Amazon
Sylvia has fantastic moderation skills, and has been an awesome research partner. Sylvia and AnswerLab also did a great job working to recruit from our internal dogfood pool, and rigging up a remote physical prototype setup for effective testing.
- Research Client at Google
Sylvia has been nothing short of amazing! Not only did she deliver on the pure UX side, but she was a huge help on the data collection part of the study that helps us to validate the sensor. She drafted the legal documents and took it upon herself to find all the relevant parties and get them to work together to get the project over the finish line. She gave us directions for what the UI should look like and did not get stopped by unreliable/not-easy-to-use/prototype software. We definitely wouldn't have made it if she hadn't performed so far beyond expectations, I can't thank her enough for her contribution!
- Software Engineer at Google
Sylvia has been an incredible partner and made excellent suggestions, and just a really great person to work with in general. For example, she pushed to change certain terms for the deliverables in order to drive change in how we think about research as a company.
- Product Manager at Google